**Experienced Full Stack Data Architect – Voice of the Customer Methodology Transformation and Innovation**

At arenaflex, we're dedicated to fostering a culture of collaboration, innovation, and customer-centricity. As a Senior Data Architect, you'll play a pivotal role in transforming and innovating our Voice of the Customer (VOC) methodology, driving business growth, and delivering exceptional customer experiences. Join our crew and be part of a dynamic team that's shaping the future of customer engagement.

• *About arenaflex**

arenaflex is a leading global payments and financial services company, serving millions of customers worldwide. With a rich history of innovation and customer-centricity, we're committed to delivering exceptional experiences that meet the evolving needs of our customers. Our culture is built on a foundation of integrity, teamwork, and a passion for excellence.

• *The Role**

As a Senior Data Architect, you'll be responsible for assisting the transformation and innovation of our VOC methodology, leveraging cutting-edge technologies and data analytics to drive business growth and customer satisfaction. Your primary focus will be on:

• Collaborating with cross-functional teams to outline, design, and implement business requirements for our VOC methodology
• Developing and maintaining robust data models to support data processing and standardized metric definitions
• Designing and implementing big data and batch/real-time analytical solutions using transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python)
• Providing guidance on optimizing data ecosystems to drive efficiency in computing programs
• Developing and implementing software program programs, testing, and building automation tools
• Proactively identifying and automating repetitive tasks to improve productivity and efficiency

• *Key Responsibilities**

• Collaborate with utility teams to outline, design, and implement business requirements for our VOC methodology
• Develop and maintain robust data models to support data processing and standardized metric definitions
• Design and implement big data and batch/real-time analytical solutions using transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python)
• Provide guidance on optimizing data ecosystems to drive efficiency in computing programs
• Develop and implement software program programs, testing, and building automation tools
• Proactively identify and automate repetitive tasks to improve productivity and efficiency
• Work closely with colleagues from GSN and AET to prioritize, define, increase, and review statistics for various use cases as part of the VOC cease-to-quit technique

• *Essential Qualifications**

• Hands-on experience with Hive/Hadoop, Pyspark, Python, shell scripting languages, development life cycle management, and troubleshooting understanding for data-driven tasks for a span of no less than 3+ years
• Experience with Agile methodologies of delivery, where small increments of a product are introduced at regular intervals to business groups
• Familiarity with data modeling, data warehousing, and business intelligence
• Strong understanding of data analytics and statistical concepts
• Excellent communication and collaboration skills

• *Preferred Qualifications**

• Experience with data visualization tools and techniques
• Knowledge of cloud-based data platforms and services
• Familiarity with machine learning and artificial intelligence concepts
• Experience with data governance and data quality management

• *Career Growth Opportunities and Learning Benefits**

At arenaflex, we're committed to supporting your career growth and development. As a Senior Data Architect, you'll have access to:

• Competitive base salaries and bonus incentives
• Assistance for economic-well-being and retirement
• Flexible working models with hybrid, onsite, or digital preparations depending on position and business needs
• Generous paid parental leave policies (depending on location)
• Free access to international on-site online wellness facilities staffed with nurses and doctors (depending on location)
• Free and confidential counseling aid through our Wholesome Minds application
• Career development and education opportunities

• *Work Environment and Company Culture**

arenaflex is a dynamic and inclusive workplace that values diversity, equity, and inclusion. We prioritize our colleagues' and their loved ones' holistic well-being, offering benefits that support their physical, mental, and financial health throughout their career journey. Join our crew and be part of a culture that's shaping the future of customer engagement.

• *How to Apply**

If you're a motivated and experienced data professional looking to join a dynamic team, apply now to become a part of our crew at arenaflex. Visit our website to learn more about our company culture and benefits, and submit your application through our online portal.