Remote Customer Service & Benefits Advisor - Union-Backed Life Insurance & Supplemental Health Benefits Consultation (100% Work from Home)
Posted 2026-05-06- --
About arenaflex
arenaflex, a proud subsidiary of arenaflex Corporation (NYSE: AF), stands as a leader in providing union-backed life and supplemental health benefits to working families across North America. With over six decades of proven success and a reputation built on integrity, compassion, and excellence, we are transforming the way Americans access essential financial protection. Our mission is simple: to empower working-class families with affordable, comprehensive benefits that safeguard their futures and provide peace of mind.
As we continue to expand our virtual presence and reach more clients across the United States, arenaflex is actively seeking motivated individuals who are eager to build a rewarding, long-term career in the booming field of remote insurance consultation. This is more than just a job—it's an opportunity to make a meaningful difference in people's lives while achieving your personal and professional goals.
At arenaflex, we believe that success is a team effort. Our collaborative culture, industry-leading training programs, and commitment to work-life balance have made us one of the most sought-after employers in the remote benefits consulting space. Join us today and discover why thousands of professionals have chosen to build their futures with arenaflex.
Position Overview
arenaflex is currently hiring dedicated Remote Customer Service & Benefits Advisors to join our growing team of insurance professionals. This is a unique opportunity to work from the comfort of your own home while helping union members and working-class families navigate their benefits options. Unlike traditional sales roles that rely on cold calling and aggressive outreach, arenaflex operates exclusively with warm leads—individuals who have already expressed interest in learning more about their benefits and have requested information from our trusted partners.
As a Customer Service & Benefits Advisor at arenaflex, you will conduct virtual consultations via Zoom to present tailored benefit options, educate clients on life insurance, health coverage, accident protection, and income security plans, and provide exceptional customer service throughout the enrollment process. You will receive comprehensive, hands-on training that covers everything from product knowledge to client communication techniques, ensuring you have the tools and support needed to succeed from day one.
Our uncapped commission structure and performance-based bonuses give you the potential to earn six figures within your first year, with top performers regularly exceeding $150,000 annually. Whether you're looking for a full-time career or a flexible part-time opportunity, arenaflex offers the freedom to create your own schedule and the resources to grow into leadership roles within the organization.
What You'll Do
As a Customer Service & Benefits Advisor at arenaflex, your primary responsibility is to serve as a trusted consultant for our clients. You will guide union members and working families through the process of selecting benefits that meet their unique needs and budgets. Here's what you can expect in this role:
- Conduct Virtual Consultations: Host personalized Zoom meetings with clients who have requested benefits information. You'll guide them through their options, answer their questions, and help them make informed decisions about their financial protection.
- Present Tailored Benefit Options: Analyze each client's situation and present customized solutions that include life insurance, health insurance, accident coverage, and income protection plans. Your goal is to find the best fit for their specific circumstances.
- Educate Clients on Product Offerings: Serve as a knowledgeable resource by explaining the features, benefits, and value of various life, health, accident, and income protection plans. Help clients understand how each option aligns with their long-term financial goals.
- Provide Exceptional Customer Service: Deliver top-tier support at every stage of the client journey, from initial consultation through enrollment and beyond. Build lasting relationships based on trust, transparency, and responsiveness.
- Maintain Accurate Records: Utilize our advanced CRM platform to document client interactions, track progress, and ensure all information is properly captured and organized.
- Collaborate with Team Leaders: Participate in weekly performance meetings, share best practices with colleagues, and contribute to a positive, team-oriented environment.
- Pursue Growth Opportunities: As you gain experience and demonstrate leadership potential, you'll have access to mentorship programs and fast-track promotion pathways to advance into Lead or Manager roles within 6-12 months.
Compensation & Benefits
At arenaflex, we believe in rewarding your hard work and dedication with a compensation package that reflects your contributions. Here's what you can expect as a member of our team:
- Uncapped Earning Potential: Earn $60,000 to $150,000+ annually through our uncapped commission structure combined with performance bonuses. Your income is directly tied to your effort and success.
- Comprehensive Training: Receive full training and licensing support at no cost to you. We'll equip you with the knowledge and credentials needed to succeed in the insurance industry.
- Incentive Programs: Enjoy weekly bonuses and monthly incentive trips for high performers. Our recognition programs celebrate your achievements and motivate continued success.
- Residual Income: Benefit from lifetime residual income on closed accounts, providing ongoing revenue streams as your client base grows.
- Flexible Scheduling: Create your own schedule and achieve the work-life balance you deserve. Whether you prefer full-time or part-time hours, we accommodate your needs.
- Career Advancement: Take advantage of our fast-track promotion structure, with opportunities to move into Lead or Manager roles in as little as 6-12 months based on performance.
- 100% Remote Work: Work from anywhere in the United States. All you need is a reliable internet connection and a dedicated workspace to join our virtual team.
Who We're Looking For
arenaflex hires for attitude and coachability—we're more interested in your potential and mindset than your prior experience in insurance or sales. While previous experience in customer service, sales, hospitality, or administration is a plus, it's not required. We provide all the training you need to become a confident, knowledgeable Benefits Advisor. Here's what we're seeking:
- Strong Communication Skills: You should be an active listener who can articulate complex information clearly and empathetically. Building rapport with clients comes naturally to you.
- Goal-Oriented Mindset: You're motivated by targets and driven to achieve results. You thrive in environments where your efforts are directly rewarded.
- Tech-Savvy: You're comfortable using Zoom, CRM platforms, and other digital tools to manage your work and communicate with clients.
- Independent Worker: You can manage your own schedule and stay productive in a remote work environment without constant supervision.
- Positive Attitude: You bring energy, enthusiasm, and a self-starting mindset to everything you do. You're eager to learn and grow.
- Eligibility: Must be 18 years or older and legally eligible to work in the United States.
Why Join arenaflex?
There has never been a better time to join the remote workforce and build a career with arenaflex. The demand for virtual benefits consultation is growing rapidly as more Americans seek personalized guidance on protecting their families' financial futures. By joining our team, you'll become part of a company that values integrity, innovation, and inclusivity.
We invest heavily in our employees' success, offering ongoing training, mentorship, and professional development opportunities. Whether you're just starting your career or looking for a change, arenaflex provides the support and resources you need to thrive. Our inclusive culture celebrates diversity and encourages individuals from all backgrounds to apply.
Beyond the professional benefits, working at arenaflex offers unparalleled flexibility. Say goodbye to lengthy commutes, restrictive office hours, and rigid schedules. With arenaflex, you have the freedom to design a work-life balance that works for you—whether that means attending your children's school events, pursuing hobbies, or simply enjoying the comfort of your own home.
Apply Today
If you're ready to take control of your career and unlock your earning potential, aren't you owes it to yourself to explore this opportunity. aren't you're looking for a high-paying remote role with real career growth, comprehensive training, and the chance to make a positive impact on families across America, this is your moment.
Click Apply Now to submit your application. A recruiter will reach out to schedule a quick Zoom interview to learn more about your goals and determine if arenaflex is the right fit for you. We onboard quickly—some candidates start within the same week! Don't wait—take the first step toward a brighter future with arenaflex today.