Sales Development Representative

InfoTrack is a global leader in legal technology, dedicated to improving the efficiency of law firms. As a Sales Development Representative, you will drive growth by generating new business opportunities through inbound and outbound outreach, while collaborating with various teams to enhance account intelligence.

Responsibilities

• Respond, engage, and qualify inbound leads and inquiries
• Be the first point of contact for new business prospects and determine the next steps for each prospect moving forward
• Anticipate needs by studying services and conducting market research to identify new leads
• Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence
• Effectively partner and work across the InfoTrack teams, including marketing and customer success
• Work closely with the product and marketing teams to develop account intelligence, relationship maps, and use case opportunities
• Schedule online demos for the Account Executive (AE) team
• Act as the subject matter expert on the InfoTrack product

Skills

• 1+ years of corporate experience, which may include internships or customer service positions
• Eager to continue or begin a career in software sales
• Excellent communication ability. You need to be able to write well, be clear and persuasive on the phone, and be comfortable delivering presentations over video conference tools such as Zoom
• Computer savvy - you need to be someone who can quickly learn how to use new technology and new websites and explain how they work to others
• You must know how to use Word, PowerPoint, and Excel
• Previous experience in software sales is a bonus but not required
• Prior experience using Salesforce or similar CRM software is a plus
• Prior familiarity with the legal services industry is a plus

Benefits

• 401(k) Match
• Medical, Dental, & Vision Insurance
• Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance
• 20 Days of Paid Time Off (PTO)
• 11 Paid Holidays
• "Be Me Time" off for mental health, re-charging, volunteering
• Matching Gift Program

Company Overview