Experienced Physical Retail Asset Protection Program Supervisor – Field Security, Risk Management & Compliance Leadership

• --

Join arenaflex as a Physical Retail Asset Protection Program Supervisor

Are you ready to take the next step in your career with one of the fastest-growing companies in the home goods and furnishings industry? At arenaflex, we believe that exceptional customer experiences begin with a secure, safe, and thriving environment for our employees, partners, and customers. We are seeking a talented and driven Physical Retail Asset Protection Program Supervisor to join our dynamic Retail Asset Protection team and help shape the future of safety and security across our growing retail footprint.

This is an incredible opportunity to make a meaningful impact within a rapidly expanding e-commerce and retail organization. As the Physical Retail Asset Protection Program Supervisor, you will play a pivotal role in establishing and maintaining industry-leading security standards, protecting our valuable assets, and ensuring the safety of everyone who walks through our doors. If you are a results-oriented professional who thrives in a fast-paced environment and is passionate about creating secure and welcoming retail spaces, we want to hear from you!

About arenaflex

At arenaflex, we are transforming the way people shop for home furnishings and decor. As a leading online retailer and innovator in the home space, we pride ourselves on delivering an unparalleled customer experience backed by operational excellence, cutting-edge technology, and a commitment to safety and security. Our Retail Asset Protection team is integral to our success, working behind the scenes to ensure that our stores, distribution centers, and corporate facilities remain secure, compliant, and safe for all stakeholders.

When you join arenaflex, you become part of a culture that values innovation, collaboration, and continuous improvement. We believe in empowering our employees to grow both professionally and personally, offering robust training programs, career development opportunities, and a supportive work environment where your contributions truly matter.

Position Overview

As the Physical Retail Asset Protection Program Supervisor, you will serve as a trusted advisor and subject matter expert within our Retail Asset Protection organization. Your primary responsibility will be to identify and capitalize on emerging opportunities through data analysis, field collaboration, and partnership with cross-functional teams. You will ensure the highest standards of safety and security for arenaflex employees and customers while providing critical support during emergencies and incident response situations.

This field-based position reports directly to the Director of Asset Protection Strategy and requires extensive travel (up to 75%) to various retail locations. You will collaborate closely with store leadership, corporate teams, and external partners to resolve security-related issues, drive process improvements, and implement best practices that protect our people, property, and inventory.

What You'll Do

As a key member of the Asset Protection team, your responsibilities will include:

• Strategic Planning & Analysis: Maintain comprehensive maps and documentation for operational and business initiatives while providing performance support and actionable insights to drive continuous improvement across all retail locations.


• Process Enhancement: Identify opportunities to improve processes and transform customer and partner experiences while fostering the development of new skills and capabilities within the organization.


• Project Monitoring: Track and monitor the achievement of milestones related to safety, health, and risk management within new store development projects and existing retail operations.


• Cross-Functional Collaboration: Act as the authoritative voice of Physical Retail Asset Protection, working collaboratively with the broader Global Health and Safety team, Retail leadership, and other key stakeholders to address complex security challenges.


• Information Management: Manage sensitive information with the highest level of confidentiality and integrity, ensuring compliance with all company policies and regulatory requirements.


• Issue Resolution: Partner with store and corporate leadership teams to investigate and resolve safety, inventory, and physical security-related issues in a timely and effective manner.


• Reporting & Analytics: Work with data analysts and reporting teams to develop comprehensive reporting dashboards for store and field management teams, focusing on security metrics, risk indicators, inventory accuracy, and operational performance.


• Compliance & Training: Ensure adherence to all company policies, maintain satisfactory attendance, and comply with all training and customer service standards established by the organization.

What You'll Need

To be successful in this role, candidates must meet the following requirements:

Essential Qualifications:

• Experience: Minimum of [X] years of experience in retail asset protection, security, loss prevention, or a related field. Demonstrated experience in a supervisory or leadership capacity is highly preferred.


• Travel Availability: Must be willing and able to travel locally and nationally up to 75% of the time to support various retail locations and field operations.


• Education: High school diploma or equivalent required. Post-secondary education in Business Administration, Criminal Justice, Security Management, or a related field is preferred.


• Technical Skills: Proficiency in inventory management, data analysis, and implementing basic financial controls. Experience with analytics platforms such as GBQ and Looker, as well as Microsoft Office Suite, is strongly preferred.


• Security Knowledge: Working knowledge of access control systems, CCTV surveillance systems, and security technology solutions is highly desirable.


• Industry Expertise: Demonstrated working knowledge of health and safety concepts, best practices, policies, programs, and procedures—ideally in a retail or commercial environment.


• Project Management: Ability to manage multiple projects simultaneously, with strong organizational skills, prioritization abilities, and excellent time management capabilities.


• Adaptability: Flexibility to support multiple locations across different shifts and dynamic business needs that evolve rapidly.


• Professional Conduct: Outstanding reputation for integrity, honesty, and professionalism, with an unwavering commitment to maintaining confidentiality and ethical standards.


• Communication Skills: Excellent verbal and written communication skills, including the ability to present complex information clearly and concisely to diverse audiences and stakeholder groups, including executive-level leadership.


• Analytical Abilities: Exceptional analytical and organizational skills, with demonstrated proficiency in hypothesis-driven learning and transforming data into actionable insights and strategic recommendations.

Preferred Qualifications:

• Bachelor's degree in Business Administration, Security Management, or a related field.


• Advanced certifications in security management, loss prevention, or occupational safety (e.g., CPP, PSP, or equivalent).


• Experience implementing security technology solutions and physical security programs in a multi-location retail environment.


• Strong business acumen with skills in strategic planning, problem-solving, and critical thinking.


• Prior experience working with law enforcement, security consultants, or risk management professionals.

Skills & Competencies for Success

Beyond your technical expertise and professional experience, we are looking for candidates who embody the following core competencies:

• Leadership Presence: The ability to inspire confidence and trust while working with cross-functional teams and influencing stakeholders at all levels of the organization.


• Analytical Mindset: Strong problem-solving skills with the ability to interpret complex data, identify trends, and develop data-driven recommendations.


• Communication Excellence: Superior verbal and written communication skills with the ability to tailor your message to different audiences and deliver compelling presentations.


• Strategic Thinking: Ability to think holistically about security risks, business objectives, and operational impacts while developing integrated solutions.


• Adaptability & Resilience: Comfortable navigating ambiguity and changing priorities in a fast-paced, dynamic environment.


• Customer Focus: Commitment to protecting the customer and employee experience while balancing security requirements with operational efficiency.

Career Growth & Development Opportunities

At arenaflex, we are deeply invested in the professional development and career growth of our employees. As a Physical Retail Asset Protection Program Supervisor, you will have access to a wide range of opportunities to advance your career, including:

• Leadership Development Programs: Comprehensive training and development programs designed to hone your leadership skills and prepare you for increased responsibilities.


• Cross-Functional Exposure: Opportunities to work with diverse teams across Retail Operations, Global Safety, Legal, and Technology, expanding your professional network and expertise.


• Advanced Certifications: Support and sponsorship for industry-recognized certifications in security management, risk assessment, and occupational safety.


• Career Path Advancement: Clear advancement pathways to senior leadership roles within the Asset Protection organization and broader retail operations.


• Continuous Learning: Access to online learning platforms, workshops, and industry conferences to stay current with emerging trends and best practices in retail security and asset protection.

Compensation & Benefits

We recognize that our employees are our greatest asset, and we are committed to providing competitive compensation and comprehensive benefits. The hourly rate for this position is $35.00 per hour, with opportunities for overtime and performance-based incentives.

In addition to competitive pay, arenaflex offers a robust benefits package that includes:

• Health & Wellness: Comprehensive medical, dental, and vision insurance plans, including mental health support and wellness programs.


• Financial Security: 401(k) retirement plan with company matching, life insurance, and disability coverage.


• Paid Time Off: Generous paid time off policies, including vacation, sick leave, and holidays.


• Parental Leave: Comprehensive paid parental leave for new parents.


• Employee Discounts: Generous employee discounts on arenaflex products and services.


• Professional Development: Tuition reimbursement and professional development opportunities.


• Work-Life Balance: Flexible work arrangements and support for maintaining a healthy work-life balance.

Work Environment & Culture

At arenaflex, we foster a collaborative, inclusive, and innovative work environment where every team member feels valued and empowered to contribute to our mission. Our culture is built on a foundation of trust, transparency, and mutual respect. We celebrate diversity and believe that different perspectives make us stronger as an organization.

As a field-based role, you will have the opportunity to work independently while remaining connected to a supportive team and organization. You will travel extensively to various retail locations, engaging with store leadership and operational teams to drive security excellence. This role offers a dynamic blend of strategic work and hands-on field engagement, making every day unique and rewarding.

We are committed to maintaining a safe workplace for all employees. Our safety-first approach ensures that everyone—from our frontline associates to our executive leadership—operates in an environment where health, safety, and security are prioritized every day.

Commitment to Diversity & Inclusion

arenaflex is fully dedicated to providing equal opportunities to all individuals, including people with disabilities. As part of this commitment, arenaflex will provide reasonable accommodations to the physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations.

If you require a reasonable accommodation to participate in the application or screening process, please let us know by contacting our HR team. We are happy to work with you to ensure an inclusive and accessible experience.

Join Our Team Today

If you are a motivated professional with a passion for security, safety, and protecting people and assets, we invite you to apply for this exciting opportunity to join the arenaflex team. This is your chance to contribute to a growing organization that values innovation, excellence, and the personal growth of its employees.

Take the next step in your career and become part of a team that is shaping the future of retail security. Apply now and help us create safe, secure, and welcoming environments for our employees and customers across the nation.

We look forward to receiving your application and learning how your skills and experience can contribute to the continued success of arenaflex!